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Chai Dental & Implant Centre KL (Invisalign Diamond Provider 2025 Clinic)

Updated 2026-07-15 · 2,271 reviewed · 283 listed · Scored from 369 Google reviews · How we rank ›

4.9(369) 89 composite score See reviews on Google ✓ Google-verified
General DentistryPediatric DentistryOral Surgery & Wisdom TeethOrthodontics & BracesCosmetic DentistryDental ImplantsEmergency Dental Care
Chai Dental & Implant Centre KL (Invisalign Diamond Provider 2025 Clinic)
Services
General Dentistry, Pediatric Dentistry, Oral Surgery & Wisdom Teeth
Reviews
369

What recent reviews say

Most of Chai Dental's 369 reviews (97% five-star) reflect confident, loyal patients praising Dr. Chai and Dr. Raymond for painless extraction, skilful implant work, and calm handling of dental anxiety. Staff explain procedures clearly and feel attentive.

One recent complaint documents severe gum inflammation and ulcers after an aggressive cleaning and extended whitening, raising questions about procedure technique and aftercare. The clinic charges premium rates for routine work. Long-term patients and those needing implants, aligners, or emergency care report consistently positive outcomes.

Praised for
  • skilled and careful procedures
  • friendly, patient staff
  • clear communication about treatment
  • works well with nervous patients
  • clean, modern clinic
Watch-outs
  • aggressive cleaning causing inflammation and ulceration
  • expensive for routine checkup and clean
  • whitening procedure caused chemical burns
skilled-staffgentle-with-patientspainless-procedureclear-explanationfriendly-staffclean-clinicmodern-equipmentprofessionalgood-with-kids
Best for: Patients seeking implants, anxiety-free extraction, Invisalign alignment, or emergency care who value skilled doctors.
Think twice if: Those sensitive to aggressive cleaning or seeking routine checkups at lower cost should ask about cleaning technique and pricing before booking.

Pros

  • Invisalign Diamond Provider 2025 status
  • named lead dentists (Dr. Chai, Dr. Raymond) with high patient confidence
  • skilled in oral surgery and implant work
  • emergency and same-day services available

Worth knowing

  • Dr. Chai and Dr. Raymond named as lead practitioners
  • Retainer replacement completed within hours (Review 6)
  • Free extra set of Invisalign aligners provided by Dr. Chai (Review 4)
  • Uses Gemini by Ultradent LX16 diode laser for laser dentistry
  • Handles severe dental anxiety; patient travelled from South Africa for extraction
  • One patient reported aggressive cleaning causing gum inflammation and ulcers lasting over a week after routine checkup and Phillips Zoom whitening extended beyond standard time

What reviews say by service

General Dentistry
Routine cleaning and scale received mixed feedback: long-term patients praise quick, professional cleanings, but one patient reported aggressive technique causing gum ulceration and chemical burns from extended whitening.
Oral Surgery & Wisdom Teeth
Wisdom tooth extraction praised for being skilful and painless, even by anxious patients.
Dental Implants
Implant procedures consistently described as professional, well-explained, careful, and successful.
Orthodontics & Braces
Invisalign treatment praised for accessibility, quality, and staff willingness to provide additional aligners.
Cosmetic Dentistry
Teeth whitening via Phillips Zoom resulted in one case of chemical burns and gum inflammation when extended beyond standard duration.
Emergency Dental Care
Emergency gum pain and tooth decay handled patiently and effectively; also accepts emergency walk-ins while travelling.

How it compares

  • Rated 4.9 against a 4.84 average across the 115 oral surgery & wisdom teeth businesses listed here.
  • Has more Google reviews than 75% of the businesses in this directory.

How we scored this

How We Score
Star rating 93
Review volume 100
Review recency 100
Review sentiment 67
Profile completeness 100
Verification 30

Rating breakdown

5
358
4
2
3
2
2
0
1
7

FAQs

Do you offer emergency treatment for weekend or after-hours pain?
The clinic publishes seven-day opening hours and has successfully treated emergency gum pain while patients travelled. Call to confirm weekend availability.
How long does a retainer replacement take?
One patient reported retainer replacement within a few hours.
Do you provide extra aligners if needed during Invisalign treatment?
Dr. Chai has provided complimentary additional aligners during active treatment according to one patient's experience.

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Last updated 2026-07-15