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Chai Dental & Implant Centre KL (Invisalign Diamond Provider 2025 Clinic)

Updated 2026-08-23 · 2,041 reviewed · 290 listed · Scored from 375 Google reviews · How we rank ›

4.9(375) 88 composite score See reviews on Google ✓ Google-verified
General DentistryCosmetic DentistryEmergency Dental CareOrthodontics & BracesOral Surgery & Wisdom TeethDental Implants
Chai Dental & Implant Centre KL (Invisalign Diamond Provider 2025 Clinic)
Services
General Dentistry, Cosmetic Dentistry, Emergency Dental Care
Reviews
375

What recent reviews say

Most patients find care thoughtful and pain-free, with Dr. Chai and Dr. Raymond earning particular trust over years of repeat visits. Staff are quick in emergencies, explain treatment clearly, and handle complex work like wisdom teeth extraction and implants with skill. One patient experienced chemical burns from Phillips Zoom whitening and aggressive scaling that left lasting gum soreness, citing expensive pricing for the damage caused.

The clinic offers Invisalign and dental implants as specializations, stocks modern equipment like the Gemini laser, and has operated since 1978. Staff sometimes provide extras like replacement aligners at no charge. However, their whitening and scaling protocols may be too intense for sensitive patients.

Praised for
  • painless extractions and procedures
  • experienced, skilled dentists
  • friendly and attentive staff
  • quick response to emergencies
  • professional environment
Watch-outs
  • aggressive cleaning technique causing gum damage
  • chemical burns from whitening
  • high prices
  • one poor experience with Phillips Zoom whitening
skilled-staffgentle-with-patientsfriendly-staffprofessionalpainless-procedureclean-clinicclear-explanationpunctualoverpriced
Best for: Patients seeking long-term orthodontic care with Invisalign or those with dental anxiety wanting painless extractions.
Think twice if: Sensitive gums or past reactions to aggressive cleaning; their scaling and whitening techniques may be too vigorous for some patients.

Pros

  • Long-standing practice (since 1978) with experienced lead dentists
  • Invisalign Platinum Elite and Diamond Provider 2025 status
  • Fast emergency response
  • Modern laser equipment

Worth knowing

  • Dr. Raymond and Dr. Chai are named practitioners with 20+ years of patient loyalty
  • Dr. Gan Wee Ni also mentioned as staff dentist
  • Gemini LX16 diode laser on-site
  • Retainers replaced same-day
  • Extra Invisalign aligners provided free of charge in some cases
  • Emergency walk-ins seen within an hour

What reviews say by service

Orthodontics & Braces
Invisalign aligners praised; staff generous with replacements and additional sets
Oral Surgery & Wisdom Teeth
Wisdom tooth extractions described as painless or near-painless; skilled technique
Emergency Dental Care
Walk-in patients seen within an hour with professional care
Cosmetic Dentistry
Phillips Zoom whitening caused chemical burns and gum damage in one case; technique questioned
General Dentistry
One report of overly aggressive scaling and polishing causing inflamed gums

How it compares

  • Rated 4.9 against a 4.84 average across the 119 oral surgery & wisdom teeth businesses listed here.
  • Has more Google reviews than 72% of the businesses in this directory.

How we scored this

How We Score
Star rating 93
Review volume 100
Review recency 100
Review sentiment 64
Profile completeness 100
Verification 30

Rating breakdown

5
364
4
2
3
2
2
0
1
7

FAQs

Can I drop in for emergency treatment?
Yes. The clinic sees walk-in patients and aims to have you with a doctor within an hour.
Are you an Invisalign provider?
Yes. They are an Invisalign Platinum Elite Provider and Invisalign Diamond Provider 2025.
What are your opening hours?
Open 7 days a week; check their website or call for exact times.

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Last updated 2026-08-23