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iCARE DENTAL Damansara Heights (Awarded Invisalign BLACK DIAMOND clinic)

Updated 2026-07-15 · 2,271 reviewed · 283 listed · Scored from 171 Google reviews · How we rank ›

4.9(171) 91 composite score See reviews on Google ✓ Google-verified
Pediatric DentistryOral Surgery & Wisdom TeethOrthodontics & BracesGeneral DentistryCosmetic DentistryDental Implants
iCARE DENTAL Damansara Heights (Awarded Invisalign BLACK DIAMOND clinic)
Services
Pediatric Dentistry, Oral Surgery & Wisdom Teeth, Orthodontics & Braces
Reviews
171

What recent reviews say

Most visits centre on Dr Hanis and Dr Ib, both praised for professionalism and putting nervous patients at ease. Reviewers regularly return for scaling, fillings, orthodontics and Invisalign, appreciating the lack of pain during procedures and the staff's willingness to explain treatment step-by-step. One older review flagged a rude receptionist, though clinic strength elsewhere remains consistent. The Invisalign track record stands out: families report switching from lengthy public-sector waits to visible progress in months, and the flexible payment plans help.

Praised for
  • gentle and patient doctors
  • clear explanation of treatment
  • friendly and welcoming staff
  • modern clean clinic
  • efficient service
  • effective results
Watch-outs
  • rude receptionist handling phone calls
gentle-with-patientspainless-procedureskilled-stafffriendly-staffclean-clinicmodern-equipmentclear-explanationprofessional
Best for: Nervous patients, families seeking Invisalign, parents frustrated with public-sector orthodontic delays.
Think twice if: One review noted reception staff can be rude and dismissive on phone calls.

Pros

  • Invisalign BLACK DIAMOND clinic with fast visible results
  • Dr Hanis and Dr Ib known for patience and calm bedside manner
  • scaling and fillings described as painless
  • flexible payment plans offered

Worth knowing

  • Dr Hanis handles scaling, fillings, extractions with consistently high praise
  • Dr Ibrahim (Dr Ib) specializes in orthodontics and complex cases; UKM graduate
  • Invisalign track record: one family saw a 16-year-old's orthodontic progress within months after 2+ years waiting in government system
  • Flexible payment plans for Invisalign mentioned
  • Modern and clean clinic environment noted in reviews

What reviews say by service

General Dentistry
Scaling, fillings, and extractions reported painless and thorough; patient education highly valued.
Orthodontics & Braces
Invisalign and traditional braces praised for visible results and patient comfort; Dr Ib noted for calm, patient-centred approach.
Dental Implants
Listed as offered; no review evidence of patient experience.
Cosmetic Dentistry
Listed as offered; no review evidence of patient experience.
Pediatric Dentistry
Family specifically mentions son's treatment; staff described as welcoming and making children feel at ease.
Oral Surgery & Wisdom Teeth
Tooth extraction with Dr Hanis described as professional and gentle despite patient nervousness.

How it compares

  • Rated 4.9 against a 4.88 average across the 56 pediatric dentistry businesses listed here.
  • Has more Google reviews than 57% of the businesses in this directory.

How we scored this

How We Score
Star rating 92
Review volume 97
Review recency 100
Review sentiment 77
Profile completeness 100
Verification 30

Rating breakdown

5
164
4
2
3
2
2
1
1
2

FAQs

How long does Invisalign take, and do you have flexible payments?
One family saw visible progress in months after 2+ years in the public system. Flexible payment plans are offered for Invisalign.
Are the doctors experienced in handling nervous patients?
Yes. Dr Ib and Dr Hanis are repeatedly praised for patience, clear explanation, and calm bedside manner, even for patients who've been anxious about dental visits.
Is the clinic open on weekends?
Yes. The clinic publishes 7 days of opening hours (exact times visible on Google).

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All 19 reviews received are five-star, with patients consistently highlighting painless scaling, root canals, and implant procedures carried out by Dr Sue and Dr K. The clinic's use of water-based scaling, Invisalign clear aligners, nitrous oxide sedation, and 3D dental imaging sets a modern standard. Patients praise gentle anaesthesia technique, calm clinic setting, and weekly follow-up calls during treatment. The experience appeals to anxious patients and those seeking advanced restorative options, though one reviewer noted higher costs. Dr Sue and Dr K earned specific praise for patient explanations, precision, and attentiveness during complex treatments like implants and aligners. Staff responsiveness, professional courtesy, and a welcoming environment round out the consistent positive feedback across scaling, root canal therapy, Invisalign, and implant work.

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Six of seven reviewers describe relaxed, skilled treatment and a welcoming team that keeps families coming back. One older complaint described feeling abandoned during a difficult appointment, though detail is limited.

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Last updated 2026-07-15