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iCARE DENTAL Damansara Heights (Awarded Invisalign BLACK DIAMOND clinic)

Updated 2026-08-23 · 2,041 reviewed · 290 listed · Scored from 173 Google reviews · How we rank ›

4.9(173) 91 composite score See reviews on Google ✓ Google-verified
Cosmetic DentistryOrthodontics & BracesOral Surgery & Wisdom TeethDental ImplantsGeneral DentistryPediatric Dentistry
iCARE DENTAL Damansara Heights (Awarded Invisalign BLACK DIAMOND clinic)
Services
Cosmetic Dentistry, Orthodontics & Braces, Oral Surgery & Wisdom Teeth
Reviews
173

What recent reviews say

Reviewers consistently praise Dr. Ibrahim and Dr. Hanis for skilled, patient-centered care across orthodontics, extractions, and scaling. One reviewer switched from a public hospital after two years of delays and credits the clinic's prompt treatment and flexible payment options. A single complaint about the receptionist's tone contrasts sharply with overwhelming praise for clinical staff and overall experience.

Praised for
  • skilled doctors named and praised repeatedly
  • gentle and patient with nervous patients
  • clear explanations of treatment
  • friendly and efficient staff
  • modern clean clinic
  • flexible payment plans offered
Watch-outs
  • receptionist reported rude and untrained
skilled-staffgentle-with-patientsfriendly-staffclean-clinicmodern-equipmentclear-explanationprofessional
Best for: Families with children and nervous patients seeking gentle, thorough care from experienced doctors.
Think twice if: Receptionist interactions have drawn at least one complaint about tone and professionalism.

Pros

  • Invisalign BLACK DIAMOND clinic status
  • Named doctors Dr. Ibrahim and Dr. Hanis praised for skill and patience
  • Flexible payment plans available
  • Modern clinic environment

Worth knowing

  • Dr. Ibrahim and Dr. Hanis named across multiple reviews for extractions, orthodontics, and routine care
  • Parent switched son from government hospital after two-year wait; now completing Invisalign at age 16 with visible progress
  • Invisalign treatment available with flexible payment
  • Scaling and polishing praised as comfortable and pain-free for sensitive teeth

What reviews say by service

General Dentistry
Scaling and polishing described as comfortable, professional, and pain-free even for sensitive teeth.
Pediatric Dentistry
Children's first appointments handled gently; parents report sons making progress on Invisalign with confidence.
Orthodontics & Braces
Invisalign and traditional braces praised for results; patients report less anxiety and faster progress than public systems.
Oral Surgery & Wisdom Teeth
Tooth extractions performed with professional, gentle technique; nervous patients reported positive experiences.
Cosmetic Dentistry
Invisalign and smile improvements noted as discreet and confidence-building.

How it compares

  • Rated 4.9 against a 4.84 average across the 155 cosmetic dentistry businesses listed here.
  • Has more Google reviews than 54% of the businesses in this directory.

How we scored this

How We Score
Star rating 92
Review volume 97
Review recency 100
Review sentiment 77
Profile completeness 100
Verification 30

Rating breakdown

5
166
4
2
3
2
2
1
1
2

FAQs

Does iCARE DENTAL offer payment plans?
Yes, reviewers mention flexible payment plans that can be adjusted to fit your budget.
Is this clinic good for children's first dental visit?
Yes. Multiple parents report their children were treated gently and made comfortable, with clear explanations throughout.
How long is scaling and polishing if teeth are sensitive?
No specific duration stated, but reviewers with sensitive teeth report the procedure was pain-free and comfortable.

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Dr Sue and Dr K earn consistent praise for precision, patience, and gentle touch across scaling, root canals, and implants. The clinic's water-based airflow technology and 3D imaging make procedures comfortable, and staff follow up reliably. One patient experienced jaw complications from Invisalign and felt dismissed when seeking help without a clinical exam, marking the only significant complaint across 19 reviews. Strengths centre on pain-free treatment, attentive follow-up (weekly aligner reminders), and a calm, clean environment with Netflix and nitrous oxide sedation. Invisalign, implants, and restoration work are well-represented in reviews. Pricing draws comment as high but acceptable given quality.

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Six of seven reviewers describe relaxed, skilled treatment and a welcoming team that keeps families coming back. One older complaint described feeling abandoned during a difficult appointment, though detail is limited.

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Last updated 2026-08-23