43 low data
Pines Club K.L.
4.7(3)
Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
General DentistryCosmetic Dentistry
iRaffles Dental Clinic @ Brickfields / KL Sentral
Pediatric DentistryOral Surgery & Wisdom TeethOrthodontics & BracesGeneral DentistryCosmetic DentistryDental ImplantsEmergency Dental Care
- Services
- Pediatric Dentistry, Oral Surgery & Wisdom Teeth, Orthodontics & Braces
- Reviews
- 187
What recent reviews say
Patients consistently report feeling at ease here, especially those with dental anxiety. Dr. Chai, Dr. Yap, Dr. Mew, and Dr. Andre earn specific praise for taking time to explain procedures and working carefully throughout treatments like scaling, whitening, and extractions. Receptionists and nurses earn equal marks for warmth and professionalism. The clinic handles emergency bookings same-day and follows up after care, though waits can run long during busy hours.
The clinic covers the full range: routine cleanings, teeth whitening, root canals, wisdom tooth removal, braces, implants, and veneers. Several patients flew in from other states specifically for whitening with Dr. Chai. Pricing sits at the "reasonable" end for the area, and staff accommodate schedule conflicts when possible. Accessibility via WhatsApp and same-day Saturday appointments remove friction from booking.
Praised for
- gentle and patient dentists
- thorough explanations
- clean results
- friendly and welcoming staff
- attentive follow-up care
Watch-outs
- longer wait times
gentle-with-patientsskilled-stafffriendly-staffclean-clinicmodern-equipmentgood-with-kidsclear-explanationprofessionalattentivelong-wait-times
Best for: Patients with dental anxiety and people seeking same-day emergency appointments near KL Sentral.
Think twice if: Expect longer waits during peak hours if time is tight.
Pros
- Named dentists (Dr. Chai, Dr. Yap, Dr. Mew, Dr. Andre) praised for gentleness and clear communication
- Teeth whitening reputation attracts patients from other states
- Same-day and Saturday emergency bookings available
- WhatsApp appointment booking and photo sharing for consultations
Worth knowing
- Named dentists: Dr. Chai William, Dr. Yap, Dr. Mew, Dr. Andre; receptionist Mariana noted for courtesy
- Teeth whitening typically takes three hours with three cycles of bleach and LED hardening of gum protection
- Dr. Chai's scaling and polishing noted to cause no bleeding (unusual positive marker in reviews)
- Same-day Saturday appointments confirmed available
- WhatsApp booking allows customers to send photos before consultation
- Follow-up communications after treatment completed
- Dr. Chai reportedly traveled-to by patients from Penang specifically for whitening
What reviews say by service
- General Dentistry
- Scaling, polishing, and checkups praised for gentleness and thoroughness; patients report zero pain and no bleeding with Dr. Chai.
- Cosmetic Dentistry
- Teeth whitening is a standout service; multiple reviews note results in three hours with three cycles, minimal sensitivity, and results lasting 6+ shades whiter.
- Oral Surgery & Wisdom Teeth
- Wisdom tooth extraction noted as painless with good follow-up care in one detailed review.
- Emergency Dental Care
- Same-day Saturday appointments available for urgent issues like stain removal and other acute problems.
How it compares
- Rated 4.8 against a 4.85 average across the 124 orthodontics & braces businesses listed here.
- Has more Google reviews than 60% of the businesses in this directory.
How we scored this
How We Score Star rating 86
Review volume 99
Review recency 100
Review sentiment 75
Profile completeness 100
Verification 30
Rating breakdown
5
174
4
2
3
3
2
1
1
7
FAQs
- Can I book an emergency appointment on weekends?
- Yes. One review confirms a same-day Saturday appointment was available for stain removal.
- How long does a teeth whitening session take?
- Approximately three hours, including three rounds of whitening bleach and LED-hardened gum protection.
- Can I book via WhatsApp?
- Yes. Patients report being able to message the clinic and send photos of their teeth before their first appointment.
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General DentistryCosmetic DentistryDental Implants