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Ivory Dental Kepong(Certified Black Diamond Invisalign Provider & Dental Implant Centre)

Updated 2026-08-23 · 2,041 reviewed · 290 listed · Scored from 452 Google reviews · How we rank ›

5.0(452) 91 composite score See reviews on Google ✓ Google-verified
General DentistryOrthodontics & BracesDental Implants
Ivory Dental Kepong(Certified Black Diamond Invisalign Provider & Dental Implant Centre)
Services
General Dentistry, Orthodontics & Braces, Dental Implants
Reviews
452

What recent reviews say

Most patients praise Dr. Lau and Dr. King for patient, gentle treatment and clear explanations. The clinic invests in modern machines including a 3D intraoral scanner that patients can review at home. Staff and environment are clean and welcoming, and reviewers appreciate the transparent approach to pricing and treatment decisions.

Two recent complaints, however, raise a pattern: customers were charged add-on fees (RM50 first-visit surcharge, consultation fee) that were not disclosed upfront, and one patient reported she was not warned that teeth whitening could worsen sensitivity despite mentioning it beforehand. Pricing starts at RM99 for cleaning and polishing, though additional charges may apply.

Praised for
  • gentle and patient dentists
  • transparent pricing with no pressure
  • modern equipment including 3D scanner
  • clear explanations of treatment
  • professional and attentive staff
Watch-outs
  • hidden extra charges (first-visit fee, consultation fee)
  • lack of upfront communication about add-ons
  • sensitive teeth not properly warned about before whitening
skilled-staffgentle-with-patientspainless-procedureclean-clinicmodern-equipmenttransparent-pricingclear-explanationprofessionalfriendly-staffpoor-communication
Best for: Patients seeking Invisalign or implants who value clear explanations and modern diagnostic tools.
Think twice if: Hidden extra charges (first-visit surcharge, consultation fee) are not disclosed upfront. Whitening consultations may not adequately warn sensitive-teeth patients.

Pros

  • Modern equipment with 3D intraoral scanner
  • Certified Invisalign Black Diamond Provider
  • Patient, attentive dentists (Dr. Lau, Dr. King named)
  • Transparent approach avoids unnecessary procedures

Worth knowing

  • Dr. Lau and Dr. Lim Zhe King (Dr. King) named as attentive practitioners
  • 3D intraoral scanner allows patients to review dental model at home via website login
  • Parking convenient
  • Operates 7 days per week
  • Staff noted for politeness and warmth

What reviews say by service

General Dentistry
Scaling and polishing praised for thoroughness; one whitening patient reported inadequate warning about sensitivity risk.
Orthodontics & Braces
Invisalign certification and provider status noted; no detailed review text on actual treatment outcomes.
Dental Implants
No specific review text evidencing implant procedures.

How it compares

  • Rated 5 against a 4.77 average across the 267 general dentistry businesses listed here.
  • Has more Google reviews than 79% of the businesses in this directory.

How we scored this

How We Score
Star rating 99
Review volume 100
Review recency 100
Review sentiment 67
Profile completeness 100
Verification 30

Rating breakdown

5
442
4
6
3
0
2
0
1
4

FAQs

What is the cost of a cleaning and polishing?
RM99 (promotional price advertised). First-time patients should confirm whether additional charges apply; recent reviews note an undisclosed RM50 first-visit surcharge has been added.
Can I review my dental scan at home?
Yes. The clinic uses a 3D intraoral scanner, and patients can log in to their website to view their dental model.
When are they open?
The business lists 7 days of opening hours on Google; call or check their site for specific times.

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Last updated 2026-08-23