How long should I expect to wait?

Walk-in patients often wait 2-8 hours. Booking several months in advance, especially for Dr. Tay on weekends, is strongly recommended to avoid long delays.

What happened with my filling falling out?

One patient had a filling by Dr. Chong fail within days twice; a second appointment within two weeks was charged at 50% after the dentist's scheduling delays prevented earlier return. Return policy appears flexible but can involve additional fees depending on timing.

Klinik Pergigian Chong & Rakan 张牙科医务所

Updated 2026-07-15 · 2,271 reviewed · 283 listed · Scored from 35 Google reviews · How we rank ›

3.7(35) 61 composite score See reviews on Google

General Dentistry

Service: General Dentistry
Reviews: 35

What recent reviews say

Patients experience sharp divisions: those treated by named doctors like Dr. Wong and Dr. Tay report patience, skill, and thorough explanations, while others encounter rushed scaling done in minutes, fillings that fail within days, and mandatory waits of 2-8 hours even with advance bookings. Front desk and nursing attitudes vary widely, from warm to dismissive.

Praised for

experienced dentists
gentle scaling
friendly nurses
detailed explanations
fair prices

Watch-outs

rushed service
poor filling quality
long wait times
shoddy workmanship
inconsistent staff attitude

skilled-staffgentle-with-patientsfriendly-staffprofessionallong-wait-timesrushed-treatmentpoor-communication

Best for: patients with flexible schedules who book months ahead for preferred dentists.

Think twice if: you need quick appointments, value consistent workmanship on fillings, or have limited patience for 2-8 hour waits.

Pros

experienced dentists (Dr. Tay has 15+ year patient records)
gentle scaling technique
fair pricing for scaling

Worth knowing

Dr. Wong performs gentle scaling and gives brushing guidance
Dr. Tay has treated some patients for 15+ years; popular with long weekend booking lead times
Dr. Tan noted as friendly
Front desk staff (including one named Zeifa) attitude noted as problematic by some
Fillings by Dr. Chong failed within days in multiple cases; second appointment charging policy caused friction
Scaling prices cited: RM150 for a 10-year-old child

What reviews say by service

General Dentistry: Scaling quality highly variable: praised for gentleness and technique by some, rushed (under 5 minutes) and incomplete by others. Fillings frequently fail within days; patients report poor technique and pain.

How it compares

Rated 3.7 against a 4.74 average across the 263 general dentistry businesses listed here.
Has more Google reviews than 28% of the businesses in this directory.

How we scored this

How We Score

Star rating 42

Review volume 68

Review recency 100

Review sentiment 48

Profile completeness 75

Verification 0

Rating breakdown

FAQs

How long should I expect to wait?: Walk-in patients often wait 2-8 hours. Booking several months in advance, especially for Dr. Tay on weekends, is strongly recommended to avoid long delays.
What happened with my filling falling out?: One patient had a filling by Dr. Chong fail within days twice; a second appointment within two weeks was charged at 50% after the dentist's scheduling delays prevented earlier return. Return policy appears flexible but can involve additional fees depending on timing.

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5.0(609)✓ Google-verified

All recent reviews rate this clinic five stars. Patients consistently praise named doctors-Shirley, Kiat Bee, Shaun, and Tan-for patience, gentleness, and step-by-step explanations before treatment. A parent whose young son had an emergency tooth reimplantation noted Dr. Shaun's skill and continued WhatsApp support through recovery. Multiple reviewers report painless scaling, extractions, and repairs, with staff described as calm and attentive.

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61 low data

Klinik Pergigian Tham

4.5(8)✓ Google-verified

Dr Tham maintains a loyal patient base spanning decades, known for gentleness with anxious and pediatric patients and solid technical work. Book well ahead: high demand and occasional inflexibility with walk-in requests have frustrated some.

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Eko Dental Clinic (Cheras)

5.0(1562)✓ Google-verified

Eko Dental Clinic earns near-perfect reviews for its speed, gentleness, and child-friendly approach. Dr Goh and staff consistently explain procedures clearly, handle nervous patients well, and keep the clinic visibly clean with a kids' play area.

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Klinik Pergigian Chong & Rakan 张牙科医务所

What recent reviews say

Pros

Worth knowing

What reviews say by service

How it compares

How we scored this

Rating breakdown

FAQs

Similar dentists nearby

ICARE Dental Cheras Leisure Mall (Invisalign Diamond Provider)

Klinik Pergigian Tham

Eko Dental Clinic (Cheras)

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