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Lim Dental Surgery KL Chinatown

Updated 2026-08-23 · 2,041 reviewed · 290 listed · Scored from 35 Google reviews · How we rank ›

4.4(35) 67 composite score See reviews on Google
General DentistryCosmetic Dentistry
Lim Dental Surgery KL Chinatown
Services
General Dentistry, Cosmetic Dentistry
Reviews
35

What recent reviews say

Long-term patients praise Dr. Saw, Dr. Lim, and their team for patient scaling, thorough explanations, and calm demeanour over decades. However, recent one-star reviews cite a younger dentist's rough technique, improper anesthetic use, and lack of medical diligence, leaving some patients in worse pain post-visit.

Recent shift: A sharp divide appeared roughly a year ago: established senior dentists receive consistent five-star feedback over decades, while a younger dentist triggered four consecutive one-star reviews citing medical errors and rough technique.

Praised for
  • skilled, gentle scaling and cleaning
  • patient education and detailed explanation
  • experienced long-serving practitioners
  • friendly and attentive staff
  • comfortable procedures with minimal pain
Watch-outs
  • rough handling by younger dentist
  • improper anesthesia administration
  • failure to check medical history before prescribing
  • dismissive approach to patient pain
skilled-staffgentle-with-patientspainless-procedurefriendly-staffclear-explanationprofessionalrushed-treatmentpoor-communication
Best for: Patients seeking established, patient-focused general dentistry with long-term practitioners; those nervous about dental visits.
Think twice if: Recent visits note rough handling and medical oversights by younger staff; ask specifically for senior dentists if continuity of care matters.

Pros

  • Dr. Saw and Dr. Lim's 30+ year track record
  • patient-focused education and transparency
  • gentle scaling and extraction technique

Worth knowing

  • Dr. Saw and nurse Amy named as long-serving staff
  • Dr. Lim, Dr. Sarene (root canal specialist), Dr. Easy Cheah also on team
  • one patient spent under 400 RM for scaling, filling, education, and toothbrush over one hour
  • some patients return yearly for maintenance
  • 20-minute tooth-brushing education session documented
  • staff do not aggressively upsell procedures

What reviews say by service

General Dentistry
Long-serving dentists excel at gentle scaling and patient-centred checkups; recent complaints cite rough technique and medical negligence by younger staff.

How it compares

  • Rated 4.4 against a 4.77 average across the 267 general dentistry businesses listed here.
  • Has more Google reviews than 26% of the businesses in this directory.

How we scored this

How We Score
Star rating 70
Review volume 68
Review recency 87
Review sentiment 50
Profile completeness 75
Verification 0

Rating breakdown

5
28
4
2
3
0
2
0
1
5

FAQs

Is the clinic open weekends?
Yes, the clinic is open seven days a week.
Who should I ask for if I want an experienced dentist?
Ask for Dr. Saw or Dr. Lim by name; recent reviews note rough handling by a younger dentist, so continuity with senior staff may matter to you.

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Last updated 2026-08-23