Patients consistently report feeling at ease under Dr. Chris, Dr. Esther, and the team, who explain procedures clearly and deliver painless care. The clinic itself is clean and relaxing. One complaint over several years involved a RM21K denture that arrived hard rather than flexible as promised, with unclear recourse for the patient.
Limited review evidence. Two one-star reviews cite overcharging, unnecessary diagnostic procedures without upfront disclosure, and parking problems. One older four-star review notes high prices. The business rates 3.7 across 7 reviews, well below the category average of 4.84.
Patients consistently report successful outcomes from complex root canal retreatments and challenging cases that other dentists declined. Dr Tan and his team, including Dr Yap and Dr Teh, explain every step clearly before and during treatment, display pricing breakdowns upfront, and patients experience little to no pain. Follow-up X-rays document significant bone recovery (often 80-100% within a year after severe loss), extraction is typically avoided, and staff manage comfort throughout with attentiveness and professionalism. The clinic excels at saving teeth others marked for extraction, especially when earlier treatment had failed or left broken files inside. Patients praise the detailed examination, use of imaging to explain what's happening, and the specialists' willingness to tackle fine, curved, or calcified canals. Pricing transparency stands out as a consistent strength across reviews.
Patients consistently report feeling cared for and comfortable at Carewell. Multiple visits across different doctors and services yielded praise for clear explanations, kind staff, and willingness to work with nervous or young patients even beyond regular hours. Standout services include teeth whitening and composite veneers with Dr. Priyangaa, routine dental work with Dr. Priyangaa and Dr. Priyanka, and minor procedures like foreign object removal. Several named staff (Ms. Thanu, Ms. Sindah) earned individual mentions. Follow-up via WhatsApp and patience with children consistently impressed.
Last updated 2026-07-15