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Neo Smile Dental Clinic

Updated 2026-07-15 · 2,271 reviewed · 283 listed · Scored from 41 Google reviews · How we rank ›

4.9(41) 84 composite score See reviews on Google ✓ Google-verified
Orthodontics & BracesGeneral Dentistry
Neo Smile Dental Clinic
Services
Orthodontics & Braces, General Dentistry
Reviews
41

What recent reviews say

Patients consistently praise painless extractions and orthodontic work completed with patience and clear explanations; Dr Lim and Dr Ng are named repeatedly for skill and calm bedside manner. Staff respond quickly to WhatsApp, accommodate urgent requests, and make nervous patients feel heard. One reviewer reported a one-hour wait and felt the cleaning was rushed, raising questions about queue fairness and care during busy slots.

Praised for
  • painless procedures
  • skilled, patient dentists
  • responsive and flexible appointments
  • friendly, attentive staff
  • clean clinic with modern equipment
  • reasonable pricing
  • excellent with children and complex cases
Watch-outs
  • appointment queue management unclear
  • rushed cleaning during wait
painless-procedureskilled-stafffriendly-staffclean-clinicmodern-equipmentgood-with-kidsclear-explanationgentle-with-patientsprofessional
Best for: Patients nervous about dentistry, families with children needing braces, emergency extractions requiring speed and skill.
Think twice if: First-time visitors during peak hours may face waits; confirm appointment timing if punctuality matters to you.

Pros

  • Wisdom tooth extractions repeatedly described as painless and quick
  • Orthodontic cases handled with patience over years, gentle guidance throughout
  • Dentists explain procedures step-by-step, building patient confidence
  • Emergency availability via WhatsApp, same-day appointment accommodation

Worth knowing

  • Dr Lim and Dr Ng named across multiple reviews for extraction and orthodontic skill
  • 3-year and 2-year-9-month braces journeys completed successfully
  • Wisdom tooth extractions consistently no pain and minimal post-procedure discomfort
  • WhatsApp responsiveness noted for urgent bookings
  • One reviewer reported 1-hour wait on appointment day, with rushed cleaning

What reviews say by service

Orthodontics & Braces
Multiple reviewers completed 2-3 year braces with high satisfaction, described process as smooth and painless with gentle guidance.
Oral Surgery & Wisdom Teeth
Wisdom tooth extractions highlighted repeatedly as painless, quick, minimal bleeding and post-op pain; recovery markedly faster than competitors.
General Dentistry
Scaling and polishing described as painless and calming; one reviewer noted rushed treatment during a peak wait.

How it compares

  • Rated 4.9 against a 4.85 average across the 124 orthodontics & braces businesses listed here.
  • Has more Google reviews than 29% of the businesses in this directory.

How we scored this

How We Score
Star rating 89
Review volume 70
Review recency 99
Review sentiment 74
Profile completeness 100
Verification 30

Rating breakdown

5
40
4
0
3
0
2
0
1
1

FAQs

Can I get an urgent appointment via WhatsApp?
Yes. One reviewer requested a same-day evening appointment for tooth pain and received it without hesitation.
Are wisdom tooth extractions painful?
Reviewers consistently report painless extractions with minimal bleeding and discomfort afterward. One patient with dental anxiety noted feeling calm throughout.
Does the clinic work with children?
Yes. A child completed a 3-year braces journey from age 8, and another had an urgent baby tooth extraction. Reviewers describe the clinic as child-friendly.

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Last updated 2026-07-15