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The GiGi Dental Surgery @ BSD

Updated 2026-07-15 · 2,271 reviewed · 283 listed · Scored from 42 Google reviews · How we rank ›

4.2(42) 70 composite score See reviews on Google ✓ Google-verified
General Dentistry
The GiGi Dental Surgery @ BSD
Service
General Dentistry
Reviews
42

What recent reviews say

Most patients praise specific dentists (Dr Terry, Dr Kuan, Dr Tan, Dr Lim) for painless procedures, clear communication, and gentle handling, especially with anxious and child patients. However, experiences vary: some report reception issues and appointment mix-ups, and a few faced post-operative complications with inadequate follow-up care or second opinions sought elsewhere.

Praised for
  • skilled dentists (Terry, Kuan, Tan, Lim)
  • painless extractions and procedures
  • gentle and patient approach
  • clear explanations before treatment
  • friendly and attentive staff
Watch-outs
  • inconsistent quality across dentists
  • poor reception/appointment coordination
  • post-operative care gaps after complications
  • one dentist criticised for recommending unnecessary extractions
skilled-staffpainless-proceduregentle-with-patientsclear-explanationfriendly-staffgood-with-kidspoor-communicationhard-to-get-appointment
Best for: Patients seeking wisdom tooth removal or general care from established dentists; families with children who need a practitioner skilled with anxious patients.
Think twice if: Appointment coordination has caused delays and routing errors; some patients reported inadequate post-operative follow-up for complications.

Pros

  • Named dentists with strong reputations (Dr Terry, Dr Kuan, Dr Tan)
  • Painless extractions and scaling reported consistently
  • Patient education and clear pre-treatment communication

Worth knowing

  • Dr Terry: praised across multiple reviews for thoroughness, honesty, and gentleness; followed by patients from previous clinic
  • Dr Kuan: noted for painless wisdom extraction (30 minutes reported) and clear explanations, though one negative review alleges over-extraction
  • Dr Tan: specialises in paediatric dentistry
  • Dr Lim: mentioned for wisdom tooth extraction
  • Reception staff cited for poor appointment coordination and failing to notify of branch rerouting

What reviews say by service

General Dentistry
Scaling, fillings, and check-ups reported as painless and thorough; post-operative care for complications noted as lacking in one case.

How it compares

  • Rated 4.2 against a 4.74 average across the 263 general dentistry businesses listed here.
  • Has more Google reviews than 30% of the businesses in this directory.

How we scored this

How We Score
Star rating 60
Review volume 71
Review recency 100
Review sentiment 50
Profile completeness 100
Verification 30

Rating breakdown

5
31
4
3
3
0
2
2
1
6

FAQs

Is the dentist gentle with nervous patients?
Yes, multiple reviews mention Dr Terry and Dr Kuan easing anxious or scared patients through clear explanation and reassurance. Dr Terry is also noted as especially good with children.
Do they perform wisdom tooth extraction?
Yes, several reviewers report painless wisdom tooth extraction by Dr Kuan (30 mins reported), Dr Terry, Dr Tan, and Dr Lim.
What should I watch for when booking?
Confirm your appointment details directly; at least one patient was routed to a different branch without clear notification and faced a 45-minute wait.

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Last updated 2026-07-15