Most patients experience calm, pain-free visits with dentists who explain procedures clearly and answer questions. The clinic draws particular praise for gentle extractions and fillings performed by named doctors Chen and Tan, with staff described as friendly and professional throughout scaling and other routine care.
However, one child's extraction visit ended badly when a doctor dismissed the family's distress and left them with unexplained medications. While isolated, this points to uneven patience across the dentist roster, especially with anxious children or nervous patients.
Dr. Mah is known for painless extractions and wisdom tooth removal at reasonable cost, with patients praising his gentleness and expertise. Downsides are reception staff responsiveness and tight appointment availability, meaning emergencies face delays unless booked well ahead.
Dr. Phuah and her team consistently earn trust through patient-focused care: thorough scaling, honest assessments, and calm demeanor mark most visits. Staff speak multiple languages and explain procedures clearly. One reviewer noted disengagement during scaling; another felt let down by last-minute cancellation protocol. Overall, the clinic balances technical skill with approachability, though consistency in communication could be stronger. General dentistry, orthodontics, and cosmetic work are all represented in the service menu. Pricing appears competitive. The business has operated since 1987 and covers Klang Valley broadly.
Patients consistently encounter skilled dentists who explain procedures clearly and treat nervous or autistic children with patience. Dr. Jenizan and Dr. Izzati draw particular praise for gentle technique and follow-up care. Cost surprises and occasional gaps between what the doctor quotes and counter charges have disappointed some, and one patient faced a one-hour delay without timely notice.
Last updated 2026-07-15