Reviewers consistently encounter attentive dentists and nurses who explain procedures clearly and work gently. Staff across multiple reviews-including Dr Khoo and Dr Koh-build long-term patient relationships; parents particularly praise their calm handling of children during treatment.
The clinic spans orthodontics, cosmetic work, and general dentistry with a steady patient base. Their website claims services since 1987 and coverage across Klang Valley and surrounding states, though specific pricing and wait-time details are not mentioned in reviews.
Long-term patients and first-time visitors consistently report gentle, thorough treatment at reasonable prices. Dr Khoo and his daughter are known for careful explanations and pain-free procedures, supported by a clean clinic. Friction arises around parking enforcement and isolated reception staff incidents that undercut the clinical experience.
Patients consistently report feeling at ease here, with multiple doctors and the entire team earning praise for patience and clear communication. Dr. Ooi Pei Yun, Dr. Fiona, Dr. Mabel, and Dr. Ngo stand out for their attentiveness, while reception staff and nurses create a welcoming environment from arrival. Many nervous or first-time visitors credit the team's supportive approach with overcoming anxiety. Scaling and extraction procedures are described as painless, and the clinic's systematic appointment reminders suggest organized, stress-free booking. Parents report their children feeling comfortable here. The consistent testimonials across multiple doctors and service types suggest genuine team cohesion rather than single-doctor excellence.
Refine Dental earns consistent praise for staff warmth and dentist gentleness, especially Dr. Shreen, who reviewers credit with patient care and detailed explanations. The clinic offers comfortable surroundings and reserved parking; one reviewer flagged a poor experience with another dentist, suggesting variable quality across the practice.
Last updated 2026-08-23