Multiple dentists at this clinic earn consistent praise for patience, gentleness, and detailed explanations during scaling, fillings, extractions, and aligner work. Parents of special needs children particularly value the care and clear communication, and routine visits feel nearly painless to many.
One patient noted front desk staff came across as dismissive and unwelcoming across visits, though most reviews praise professional reception. The clinic's transparent pricing, advanced equipment, and willingness to find cost-conscious solutions set it apart in the Taman Desa area.
All 17 reviews give five stars. Patients value Dr Lew's patience, detailed explanations, and willingness to work at a comfortable pace. Some return for decades; cost is higher than average but reviewers feel the professionalism justifies it.
Patients consistently praise Dr. Jo Ann, Dr. Erica, and other dentists here for patience with nervous children and clear communication during treatment. Several note painless or nearly painless procedures and reasonable fees. However, one long-time patient reported repeated frustrations: one-hour waits despite booking, 20-30 minute payment delays, and lost retainers, suggesting recent operational or staffing changes.
Nearly all recent reviews report smooth, professional treatment from named dentists who take time to explain procedures and show patience. Patients consistently praise the clinic's clean environment, staff warmth, and willingness to accommodate schedules. The clinic earns trust through follow-up care and a responsive WhatsApp line, though some note prices are premium for the level of expertise delivered. Scaling, fillings, gum treatments, and cosmetic work like smile makeovers feature regularly in positive accounts. Dr. Chloe and Dr. Jun draw particular mention for their gentleness and attentiveness. One patient sought gum hyperpigmentation laser work internationally and chose Avident for the communication and care; another credits the clinic with helping their child develop better brushing habits through encouragement rather than pressure.
Last updated 2026-07-15