Dr. Yeow and his team deliver patient-focused orthodontic and surgical care with consistent praise for calm, thorough explanations. Multiple reviewers credit him for making nervous patients feel confident through long-term braces journeys and wisdom tooth extractions, backed by clean facilities and reasonable fees.
Staff go beyond procedure basics: one reviewer noted a dentist's ethics in referring complex cases elsewhere. Patients report straight results after multi-year braces, quick recovery from extractions, and comfort despite initial anxiety. The clinic handles general cleanings and check-ups as a reliable annual stop for returning patients.
Icon Dental Kepong earns consistent five-star praise for professional, patient doctors (particularly Dr Lim, Dr Lo, and Dr Chan) and warm staff. Long-term Invisalign cases receive regular follow-ups; scaling and fillings are noted as gentle and meticulous. The clinic is clean and welcoming, though weekday parking requires planning.
A substantial portion of patients report positive experiences with attentive, gentle dentists who explain procedures clearly. The clinic maintains clean facilities and advertises low baseline prices. However, a vocal minority describe inconsistent care, unexpected fees on top of advertised rates, and unprofessional behaviour that undermines trust in the practice. The best outcomes seem tied to specific dentists: Dr. Shirley, Dr. Lee, Dr. Li, and Dr. Wong are named in praise for patience and skill. General dentistry and root canal work are mentioned positively. The main friction point is pricing transparency, with at least one patient charged double the advertised rate without clear upfront communication.
Most patients encounter calm, experienced dentists who explain every step and check in during treatment. Dr. Yip, Dr. Chen, Dr. Esther, Dr. Tan, and Dr. Lim earn consistent praise for patience and professionalism. Staff are welcoming, the clinic is well-kept with current equipment, and fees feel fair. One reviewer noted unclear procedures for braces bookings across different counter staff. Longer-term patients (over five years) form strong loyalty here. Routine work like scaling, extractions, and checkups proceed without stress. The team works well with first-time visitors and children, and nurses match the dentists' friendly approach.
Last updated 2026-07-15