The clinic's staff-specifically Dr. Siah and Dr. Claire-earn consistent praise for gentleness, patience, and detailed explanations of procedures. Multiple anxious patients report feeling genuinely cared for. Treatments are described as pain-free, with clean facilities and attentive care throughout appointments.
Wisdom tooth extraction, Invisalign orthodontics, scaling, and fillings are highlighted in reviews. Their website claims top-tier Invisalign certification in Malaysia. One recent review questioned an extraction decision, though this represents 3% of feedback against overwhelming five-star ratings. Current reviews remain consistently positive.
Most visits leave patients very satisfied with the dentists' skill and manner. A persistent friction point is hidden costs and tight scheduling that sometimes forces multi-visit treatment for problems patients expected to finish in one appointment.
Strong cases of gum care and emergency treatment stand out, with patients praising Dr Lau and Dr Olivia Ong for skill and bedside manner. However, pricing transparency and staff consistency remain concerns, with reports of unexplained upselling and variable technique across different dentists.
Long-standing patients and first-timers alike report consistently calm, skilled care with minimal pain. Dr Chee and Dr Lee earn particular praise for their experience, gentle hands, and willingness to explain what they're doing during treatment.
Last updated 2026-08-23