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Klinik Pergigian Lau (Taman Connaught)

Updated 2026-10-29 · 2,144 reviewed · 303 listed · Scored from 14 Google reviews · How we rank ›

3.9(14) 50 low data composite score See reviews on Google ✓ Google-verified
General DentistryOrthodontics & Braces
Klinik Pergigian Lau (Taman Connaught)
Location
Taman Connaught, Cheras
Services
General Dentistry, Orthodontics & Braces
Reviews
14
Ranking
#270 in General Dentistry

Google Business Profile is the source for the business data shown here, last checked 2026-10-29.

What do recent reviews say?

Strong cases of gum care and emergency treatment stand out, with patients praising Dr Lau and Dr Olivia Ong for skill and bedside manner. However, pricing transparency and staff consistency remain concerns, with reports of unexplained upselling and variable technique across different dentists.

Based on limited recent reviews, so treat this as low-confidence.

Praised for
  • experienced dentists solve complex problems
  • warm and attentive patient care
  • professional treatment
  • reasonable prices
Watch-outs
  • high treatment costs without negotiation
  • inconsistent quality between dentists
  • rough technique from some staff
skilled-stafffriendly-staffgentle-with-patientsprofessionaltransparent-pricing
Think twice if: Price transparency varies; some treatment quotes feel high. Quality depends on which dentist you see.

Pros

  • Experienced gum treatment and specialist care
  • Attentive, warm dentists (Dr Lau, Dr Olivia Ong)
  • Emergency availability
  • Reasonable base pricing

Worth knowing

  • Dr Lau treats complex gum problems that other clinics cannot resolve
  • Dr Olivia Ong praised for warm manner and detailed pre-procedure explanation
  • Clinic provides complementary gum-friendly toothpaste
  • One emergency extraction and filling charged RM1550 without prior negotiation
  • Clinic relocated from basement to ground floor (per review dating)
  • Staff include nurses and multiple dentists including Dr Heng (formerly), Dr Kt Lau, Dr Olivia Ong

What reviews say by service

General Dentistry
Emergency pain relief and gum care resolved serious cases; some routine cleanings lacked thoroughness.

How it compares

  • Rated 3.9 against a 4.76 average across the 277 general dentistry businesses listed here.
  • Has more Google reviews than 16% of the businesses in this directory.

How we scored this

How We Score
Star rating 62
Review volume 51
Review recency 0
Review sentiment 50
Profile completeness 75
Verification 0

Rating breakdown

5
10
4
0
3
0
2
1
1
3

FAQs

Is the clinic open seven days a week?
Yes, the clinic publishes opening hours for all seven days.
Can Dr Lau treat chronic gum problems?
Yes; reviewers report he has solved gum issues that persisted at other clinics, and provides complementary gum-friendly toothpaste as part of care.
Should I negotiate the price before treatment?
One reviewer advises confirming charges upfront, as a complex extraction and filling was quoted at RM1550 without prior discussion.

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Patients most often describe the doctors as patient and clear. Many say the staff explain procedures well and answer questions. Reviewers also call the prices reasonable and the clinic clean. Several reviews name Dr Oon, Dr Alice, and Dr Mandy for praise on cleaning, crowns, and braces. One 1-star review describes a child's filling pushed to a second visit under a 30-minute slot limit. A 3-star review says charges were not explained before a filling.

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Last updated 2026-10-29