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Klinik Pergigian Chong

Updated 2026-07-15 · 2,271 reviewed · 283 listed · Scored from 22 Google reviews · How we rank ›

3.5(22) 63 low data composite score See reviews on Google
General Dentistry
Klinik Pergigian Chong
Service
General Dentistry
Reviews
22

What recent reviews say

Dr. Chong earns consistent praise for his calm professionalism and reasonable rates, but the clinic is held back by persistent complaints about rude reception staff and an outdated building. The business demands advance booking and faces parking challenges in the area.

Based on limited recent reviews, so treat this as low-confidence.

Praised for
  • gentle and calm approach
  • professional and detailed work
  • reasonable fees
  • friendly doctor
Watch-outs
  • rude reception staff
  • high prices for dentures
  • parking difficulty
  • requires advance appointment booking
skilled-staffgentle-with-patientsfriendly-staffprofessionaltransparent-pricinghard-to-get-appointmentpoor-communication
Best for: Patients seeking unhurried, careful dental work at reasonable rates in Bandar Baru Sri Petaling.
Think twice if: Rude reception staff and an old building may frustrate you; parking in the area is poor and advance booking is required.

Pros

  • Skilled, unhurried dentist
  • Calm and professional manner
  • Reasonable general dentistry fees

Worth knowing

  • Dr. Chong does not rush through procedures and answers patient questions
  • Appointment booking required due to packed schedules
  • Reception staff behaviour is a recurring complaint across multiple years
  • Clinic building is old

What reviews say by service

General Dentistry
Dr. Chong praised for careful, unhurried approach and clear explanations, but some find denture pricing steep.

How it compares

  • Rated 3.5 against a 4.74 average across the 263 general dentistry businesses listed here.
  • Has more Google reviews than 21% of the businesses in this directory.

How we scored this

How We Score
Star rating 44
Review volume 59
Review recency 100
Review sentiment 49
Profile completeness 100
Verification 30

Rating breakdown

5
12
4
2
3
0
2
0
1
8

FAQs

Do I need to book ahead?
Yes. Dr. Chong has packed schedules and advance appointment booking is strongly recommended.
Is there parking nearby?
Street parking is difficult in the area. A multi-level car park is about 10 minutes walk away (search 'Parking Complex Sri Petaling').

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Dr. Lee earns consistent praise for calm expertise and thorough explanations, with patients noting smooth procedures and attentive aftercare. The clinic excels at root canal, implant, and braces work, though one recent visit with Dr. Chai revealed concerns about rough technique and impatience during treatment. Most reviewers highlight friendly staff, reasonable pricing, and professional follow-up. Service quality appears strongest when Dr. Lee handles cases, while patient experience has shown variation depending on which dentist performs the work.

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Patients consistently report feeling cared for and comfortable. Doctors like Dr Chong, Dr Celine, Dr Chan and Dr Lau are praised for gentleness, clear explanations, and taking time with worried patients. Staff go beyond routine care: borrowing a charger, touching up work free, explaining procedures step by step. Pricing is described as reasonable. The clinic handles everything from routine scaling to root canals and wisdom tooth removal. One regular note: arrive by appointment, as walk-ins may wait. The clinic's strength is staff attentiveness across roles. Parents report kids relaxed with the atmosphere and toys. Specialists like Dr Queenie (root canal) and Dr Ooi (oral surgery) are trusted. Braces consultations are thorough; Invisalign patients, including overseas clients, report good follow-up care. Minor finishing work is sometimes offered at no charge. A single review mentioned the air conditioning was initially too cold, but staff adjusted it promptly.

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Smile Up Dental Sri Petaling
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Dr Sue and her team consistently deliver painless, well-explained dental care in a cozy setting. Patients repeatedly praise her gentleness and the staff's friendliness, with many noting they felt comfortable despite dental anxiety. Scaling, wisdom tooth extraction, and denture work are handled with careful attention to patient comfort and detailed aftercare guidance.

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Last updated 2026-07-15