Dr. Lee earns consistent praise for calm expertise and thorough explanations, with patients noting smooth procedures and attentive aftercare. The clinic excels at root canal, implant, and braces work, though one recent visit with Dr. Chai revealed concerns about rough technique and impatience during treatment.
Most reviewers highlight friendly staff, reasonable pricing, and professional follow-up. Service quality appears strongest when Dr. Lee handles cases, while patient experience has shown variation depending on which dentist performs the work.
Dr. Chong earns consistent praise for his calm professionalism and reasonable rates, but the clinic is held back by persistent complaints about rude reception staff and an outdated building. The business demands advance booking and faces parking challenges in the area.
Long-term patients praise Dr. Poon and Dr. Choo for gentleness and experience, especially with complex cases like elderly or dementia patients. However, multiple reviews report rushed treatment, lack of pre-removal checks, missing follow-up advice on retainers, and poor front desk communication; several spent years redoing braces after incomplete initial treatment.
Patients consistently report feeling cared for and comfortable. Doctors like Dr Chong, Dr Celine, Dr Chan and Dr Lau are praised for gentleness, clear explanations, and taking time with worried patients. Staff go beyond routine care: borrowing a charger, touching up work free, explaining procedures step by step. Pricing is described as reasonable. The clinic handles everything from routine scaling to root canals and wisdom tooth removal. One regular note: arrive by appointment, as walk-ins may wait. The clinic's strength is staff attentiveness across roles. Parents report kids relaxed with the atmosphere and toys. Specialists like Dr Queenie (root canal) and Dr Ooi (oral surgery) are trusted. Braces consultations are thorough; Invisalign patients, including overseas clients, report good follow-up care. Minor finishing work is sometimes offered at no charge. A single review mentioned the air conditioning was initially too cold, but staff adjusted it promptly.
Last updated 2026-07-15