Patients describe a consistently smooth experience across multiple visits, crediting doctors by name (Niro, Malvin, Dursha, Ela) for being patient and approachable. Staff member Atiqah is highlighted for her clear explanations. Braces work and general procedures are praised as painless and well-explained, with multiple reviewers noting prices as surprisingly affordable compared to their expectations.
The clinic draws repeat praise for comfort and minimal anxiety during visits. Receptionists and support staff earn specific mention for their friendliness. No complaints appear in recent reviews, and the rapid stream of five-star ratings suggests consistent service quality across a large patient base.
Dr. Ding earns strong praise for gentleness, clear communication, and complex problem-solving, with patients reporting follow-up calls. Older complaints flag high extraction costs (around RM500), inconsistent scaling work, appointment delays, and occasional access problems.
After two decades searching for a dental home, patients consistently find it here. Staff and dentists calm nervous clients; scaling with Dr. Ooi causes minimal discomfort; aftercare follow-ups happen by phone. Prices stay well below other clinics for extractions, fillings, and EMS Air Flow treatments. A patient received a free gift; another's family switched permanently. The clinic sits in Taman Sri Rampai with extended hours (7 days). Root canals, wisdom tooth removal, scaling, and fillings all draw praise. One reviewer called it "no longer a nightmare." A single four-star review noted service was "ok, not bad," but offers no detail.
Patients consistently report painless scaling, fillings, extractions, and braces maintenance. Dr Yong and Dr Ken earn trust by explaining procedures in detail and putting anxious patients at ease, especially children. The clinic's 10+ year retention and steady patient flow speak to reliability more than any single visit. Specific strengths: invisalign and implant care with natural-looking results, wisdom tooth assessment without pushing urgent surgery, denture work. Staff reassure nervous patients and teach proper brushing. The Setapak location keeps regulars coming back.
Last updated 2026-08-23