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SK SETAPAK DENTAL

Updated 2026-08-23 · 2,041 reviewed · 290 listed · Scored from 841 Google reviews · How we rank ›

5.0(841) 92 composite score See reviews on Google ✓ Google-verified
General Dentistry
SK SETAPAK DENTAL
Service
General Dentistry
Reviews
841

What recent reviews say

After two decades searching for a dental home, patients consistently find it here. Staff and dentists calm nervous clients; scaling with Dr. Ooi causes minimal discomfort; aftercare follow-ups happen by phone. Prices stay well below other clinics for extractions, fillings, and EMS Air Flow treatments. A patient received a free gift; another's family switched permanently.

The clinic sits in Taman Sri Rampai with extended hours (7 days). Root canals, wisdom tooth removal, scaling, and fillings all draw praise. One reviewer called it "no longer a nightmare." A single four-star review noted service was "ok, not bad," but offers no detail.

Praised for
  • friendly and professional staff
  • painless or low-pain scaling
  • clear explanations of treatment
  • affordable pricing
  • clean and comfortable clinic
  • gentle dentists
friendly-staffgentle-with-patientspainless-procedureclear-explanationclean-clinictransparent-pricingprofessionalskilled-staff
Best for: patients with dental anxiety seeking gentle care and affordable pricing

Pros

  • EMS Air Flow Spa scaling with minimal pain
  • aftercare follow-up calls
  • pricing below market average
  • calm approach for anxious patients

Worth knowing

  • Dr. Ooi performs scaling
  • Dr. Akila performs extractions and other treatments
  • Staff member Ruby noted for patient care
  • EMS Air Flow Spa available
  • Free gifts given to patients
  • Follow-up calls after root canal treatment
  • Complimentary water and cookies in clinic

What reviews say by service

General Dentistry
Root canals, extractions, fillings, and scaling all praised for gentleness and clear explanation; EMS Air Flow Spa scaling specifically noted as nearly painless.

How it compares

  • Rated 5 against a 4.77 average across the 267 general dentistry businesses listed here.
  • Has more Google reviews than 89% of the businesses in this directory.

How we scored this

How We Score
Star rating 100
Review volume 100
Review recency 100
Review sentiment 82
Profile completeness 75
Verification 0

Rating breakdown

5
821
4
15
3
2
2
1
1
2

FAQs

Does SK Setapak Dental offer weekend appointments?
Yes, the clinic publishes opening hours for 7 days a week.
What is the scaling experience like?
Reviewers report minimal to no pain with Dr. Ooi's scaling, especially using the EMS Air Flow Spa method. One patient described it as 'such a smooth experience' with 'almost no pain at all.'
Do staff follow up after treatment?
Yes. One patient reported receiving a phone call the day after root canal treatment to check on their condition.

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Patients consistently report painless scaling, fillings, extractions, and braces maintenance. Dr Yong and Dr Ken earn trust by explaining procedures in detail and putting anxious patients at ease, especially children. The clinic's 10+ year retention and steady patient flow speak to reliability more than any single visit. Specific strengths: invisalign and implant care with natural-looking results, wisdom tooth assessment without pushing urgent surgery, denture work. Staff reassure nervous patients and teach proper brushing. The Setapak location keeps regulars coming back.

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Patients describe a consistently smooth experience across multiple visits, crediting doctors by name (Niro, Malvin, Dursha, Ela) for being patient and approachable. Staff member Atiqah is highlighted for her clear explanations. Braces work and general procedures are praised as painless and well-explained, with multiple reviewers noting prices as surprisingly affordable compared to their expectations. The clinic draws repeat praise for comfort and minimal anxiety during visits. Receptionists and support staff earn specific mention for their friendliness. No complaints appear in recent reviews, and the rapid stream of five-star ratings suggests consistent service quality across a large patient base.

General Dentistry
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Dr. Ding earns strong praise for gentleness, clear communication, and complex problem-solving, with patients reporting follow-up calls. Older complaints flag high extraction costs (around RM500), inconsistent scaling work, appointment delays, and occasional access problems.

General Dentistry

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Last updated 2026-08-23