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Ong Dental

Updated 2026-07-15 · 2,271 reviewed · 283 listed · Scored from 104 Google reviews · How we rank ›

2.4(104) 51 composite score See reviews on Google
General Dentistry
Ong Dental
Service
General Dentistry
Reviews
104

What recent reviews say

Five-star reviews praise Dr. Ong and Dr. Zhi for clear explanations and patient care, with patients noting reasonable prices and friendly nurses. However, one-star reviews dominate the record: complaints focus heavily on rude receptionists, extreme wait times, and serious treatment outcomes including jaw problems and unwanted tooth extractions that patients say left them with lasting damage.

Praised for
  • professional doctors
  • patient explanation
  • friendly nursing staff
  • affordable pricing
Watch-outs
  • rude reception staff
  • very long wait times
  • treatment complications
  • poor attitude at front desk
professionalskilled-stafffriendly-stafflong-wait-timestransparent-pricingpoor-communication
Best for: Patients comfortable with experienced doctors but willing to tolerate front desk friction and scheduling delays.
Think twice if: Reception staff reputation for rudeness and impatience; extreme wait times; reports of treatment complications including extraction regret and jaw issues.

Pros

  • Professional dentists who explain treatment clearly
  • More affordable than competing clinics
  • Experienced with complex cases like braces and crowns

Worth knowing

  • Dr. Ong and Dr. Zhi named as primary dentists
  • Appointment system recently improved but advance booking still recommended
  • Services include braces, crowns, wisdom tooth extraction, teeth cleaning, root alignment

What reviews say by service

General Dentistry
Professional diagnosis and clear explanation praised; extraction decisions disputed in some cases

How it compares

  • Rated 2.4 against a 4.74 average across the 263 general dentistry businesses listed here.
  • Has more Google reviews than 46% of the businesses in this directory.

How we scored this

How We Score
Star rating 0
Review volume 88
Review recency 98
Review sentiment 37
Profile completeness 75
Verification 0

Rating breakdown

5
31
4
3
3
2
2
5
1
63

FAQs

Should I book in advance?
Yes. One patient notes the appointment system has improved but still recommends advance booking to avoid long wait times.
Are the prices competitive?
One long-term patient says Ong Dental's prices are more reasonable than other clinics in the area, though exact fees vary by treatment.

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Last updated 2026-07-15