Most visits leave parents and kids wanting to return. Dr. Sing Ying and Dr. Huang stand out for patience with anxious toddlers, letting children set the pace before treatment starts. The clinic's playground, toys, and child-centered design ease stress. One recent visit complained of double-booking and unskilled front desk handling of forms, though the clinical care itself was sound. Fees run higher than average.
Kok's Dental Surgery divides opinion sharply. Patients praise the dentists for gentleness during extractions and surgery, the clean facilities, and a calm approach that helps nervous patients. However, several reviewers report rushed appointments timed around lunch breaks, long waits despite having many treatment rooms, and cleaning costs that jumped from quoted to final price without clear explanation.
Dr. Ng earns steady five-star praise for surgical skill and patient manner, with reviewers noting smooth recoveries and straightforward advice. Recent complaints centre on inconsistent receptionist service, staffing gaps, and a botched restoration leaving one patient's mother infected and upset.
Most visits are smooth and comfortable, with Dr Joyce earning consistent praise for patience and gentleness, especially with children and nervous patients. Scaling does not hurt, appointments fit around schedules easily, and the clinic itself is clean and modern. One reviewer reported a messy filling experience that damaged their clothes, but this stands as the only clear negative in recent months.
Last updated 2026-07-15