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Kok's Dental Surgery牙医吉隆坡

Updated 2026-10-29 · 2,144 reviewed · 303 listed · Scored from 43 Google reviews · How we rank ›

3.7(43) 64 composite score See reviews on Google
General Dentistry
Kok's Dental Surgery牙医吉隆坡
Location
Pudu, Kuala Lumpur
Service
General Dentistry
Reviews
43
Ranking
#240 in General Dentistry
Best for
Patients who value a dentist's gentleness and technical skill over desk service speed

Google Business Profile is the source for the business data shown here, last checked 2026-10-29.

What do recent reviews say?

Most patients praise the dentists' technical skill and calm approach, especially with nervous patients and complex procedures like extractions. However, the experience outside the dental chair is inconsistent: receptionists have been reported rude or unhelpful, waits are long despite multiple treatment rooms, and some patients were quoted one price then charged significantly more after service.

Praised for
  • gentle dentists
  • friendly staff
  • clean facilities
  • attentive to anxious patients
  • experienced doctors
Watch-outs
  • long wait times
  • poor communication at desk
  • sudden price increases after service
  • discourteous receptionists
  • booking issues
gentle-with-patientsskilled-stafffriendly-staffclean-clinicgood-with-kidslong-wait-timespoor-communicationhard-to-get-appointment
Best for: Patients who value a dentist's gentleness and technical skill over desk service speed
Think twice if: You are impatient with waits, need clear upfront pricing, or value good communication at the front desk

Pros

  • multiple experienced dentists on staff
  • calm environment for anxious patients
  • comprehensive services in one visit
  • clean and well-equipped

Worth knowing

  • Dr Agnes noted for speed and carefulness, trusted for wisdom teeth surgery and extractions
  • Dr Lau noted as patient and detailed, performs extractions and complex work
  • Dr Ong also available
  • Nurse Elvon praised for appointment coordination
  • Multiple receptionists on desk sometimes reported as unhelpful or unable to speak English well
  • Parking difficult on main busy road near clinic

What reviews say by service

General Dentistry
Praised for gentle extractions and wisdom teeth work; cleaning pricing inconsistency complained of
Oral Surgery & Wisdom Teeth
Multiple patients report smooth, painless wisdom tooth extractions under Dr Agnes and Dr Lau

How it compares

  • Rated 3.7 against a 4.76 average across the 277 general dentistry businesses listed here.
  • Has more Google reviews than 30% of the businesses in this directory.

How we scored this

How We Score
Star rating 39
Review volume 71
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30

Rating breakdown

5
25
4
4
3
0
2
2
1
12

FAQs

Is the clinic open seven days a week?
Yes, the clinic publishes opening hours for all seven days.
Should I book ahead or can I walk in?
Walk-ins may be turned away if dentists are fully booked. At least one recent patient was refused a same-day walk-in and their follow-up booking was cancelled the day before.

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Last updated 2026-10-29