Patients consistently praise the dentists for being gentle, patient, and thorough in explaining procedures. The clinic feels welcoming and clean, with staff remembered by name for their warmth and professionalism.
One significant complaint emerged around pricing: a patient was quoted 800 but charged over 1000, with unclear cost breakdowns given afterward. Most reviewers noted reasonable pricing, but this single pricing dispute suggests clarifying costs upfront matters here.
Dr. Chong, Dr. Foo, Dr. Zac and Dr. Yap consistently earn praise for calm chairside manner and detailed explanations of dental work. Staff make patients feel welcome. Two recent complaints flagged long waits beyond appointment time and lack of apology from staff, a gap worth confirming before booking.
Patients consistently report a calm, supportive experience with detailed explanations and painless treatment. The dentist and nurses actively reassure nervous patients, follow up after appointments, and treat children with particular care and attention.
Most appointments run smoothly with dentists who take time to explain each step and make nervous patients comfortable. Dr. Cheng and Dr. Yeow stand out for their attentiveness; wisdom tooth extractions are described as painless, and scaling is thorough. One complaint surfaces about delayed WhatsApp responses when booking. The clinic handles braces across multi-year treatments, root canals, and general cleanings. Patients appreciate the lack of upselling and the focus on genuine need rather than profit. Feedback from friends and family has been consistently positive, though contact by message requires patience.
Last updated 2026-08-23