Dr. Lam and her team earn near-perfect scores for putting patients at ease. Reviewers consistently mention her gentle touch during extractions and scaling, clear walkthrough of each step, and genuine warmth that makes nervous patients relax. The cosmetic work stands out: ICON treatment for white spots and composite bonding are praised for looking natural. Staff and receptionists match the doctor's friendliness. The clinic itself is clean and calm, with amenities like music to ease tension. Prices are described as fair and estimates accurate.
Five-star reviews praise Dr. Ong and Dr. Zhi for clear explanations and patient care, with patients noting reasonable prices and friendly nurses. However, one-star reviews dominate the record: complaints focus heavily on rude receptionists, extreme wait times, and serious treatment outcomes including jaw problems and unwanted tooth extractions that patients say left them with lasting damage.
Patients consistently report gentle, pain-free treatment and thorough scaling without injury or bleeding. The dentist takes time to explain conditions clearly, while staff come across as warm and welcoming. Reviewers praise the clinic's cleanliness and the care taken during procedures. One long-term patient has been returning since 2021. A recent gum infection case noted good explanations alongside effective treatment and a kid-friendly environment.
Long-term patients and newcomers alike credit Dr Cheong's calm, thorough approach and decades of experience for their confidence in the clinic. Reviewers consistently report painless cleanings, professional explanations, and friendly staff who put anxious patients at ease. The clinic handles scaling, general cleanings, fillings, root canals, crowns, and implants on-site, with many patients returning for 10-20 years. Prices are described as reasonable, and Dr Cheong gives honest advice without pressure to proceed with unnecessary work.
Last updated 2026-07-15